Privacy Policy

1. Introduction

Welcome to Collo (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property management platform and services.

2. Information We Collect

Personal Information

We may collect personal information that you provide to us, including but not limited to:

• Name and contact information (email address, phone number, mailing address)
• Property details and tenant information
• Financial information for payment processing
• Account credentials
• Any other information you choose to provide

Automatically Collected Information

When you use our platform, we automatically collect certain information, including:

• Device and usage information
• IP address and location data
• Browser type and operating system
• Pages visited and features used
• Time and date of access

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and manage your account
• Communicate with you about our services
• Send you updates, marketing communications, and other information
• Improve and personalize your experience
• Analyze usage patterns and optimize our platform
• Comply with legal obligations
• Protect against fraudulent or illegal activity

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with any merger, sale, or transfer of assets
• Consent: With your explicit consent
• Property Management: With property owners, tenants, and other authorized parties as necessary for property management services

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Opt-out of marketing communications
• Data Portability: Request a copy of your data in a portable format

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the Philippines. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: